Zoom

In 2018, we expect everything to be instantaneous. Every minute we spend commuting, or in some cases traveling through several different states, to a meeting, is a minute that could otherwise be spent churning out work for our employment overlords.  

Thanks to video conferencing software, transporting our physical bodies to an in-person colloquium is a concern of the past. Now it is not only possible to conduct training, interviews and quarterly earnings reports, it’s actually encouraged at most companies. But how do you know what video conferencing software is the right video conferencing software for your business?  

Well, for one, you probably have a set budget to which you have to adhere. And within that budget, there are features that your company needs in order for remote communications to function as well as, say, a face-to-face dialogue. You need your meetings to go on for a certain duration, you have to accommodate a specific number of attendees.  

More advanced video conferencing services go as far as letting participants collaborate together on a virtual whiteboard. And to make sure your discussions are kept private, you need exhaustive security measures in place.

Among the video conferencing programs you can choose from is Zoom, an application that’s been so successful over the years that it’s already being used by high profile companies such as Pandora, Box, GoDaddy, Slack and Uber. Even RingCentral, which famously has its own video conferencing suite called RingCentral Meetings, uses Zoom, according to Zoom’s official website.  

In short, the reason for its widespread popularity is that Zoom delivers high quality video and audio over its servers in an easy-to-use fashion that won’t cost your company an excessive amount of money. It’s affordable, versatile and admittedly preferable to a lot of the alternatives we see on the market today.

Video conference

Pricing and key features

Zoom is available in four different variations. The one that will be most interesting to you frankly depends on the size and needs of your company in addition to that budget we talked about earlier.  

The four tiers are called Basic, Pro, Business and Enterprise, and since it’s not exactly clear from the names alone how they differentiate from one another, we’re going to go over the unique features – or lack thereof – that every one of these plans delivers.  

Supplementing those four subscription plans, Zoom has two software-based solutions designed for conference rooms in particular. It also sells a video webinar package, and a handful of add-ons that can be tacked on to any one of its standard pricing plans.  

Video conference participants

To start, Zoom Basic is the most affordable of the company’s primary four meeting plans. It’s affordable because it costs nothing. Nada. It’s completely free. Zoom Basic allows your company to host a conference with up to 100 participants for up to 40 minutes on group meetings. One-on-one meetings, on the other hand, are free with Zoom Basic, and you can host an unlimited number of total meetings without paying a thing. 

With Zoom Basic, you get the same HD video and voice quality that paid users get, and you can also share your screen with participants while they share their screens with you. Moreover, you can record meetings and store them as MP4 or M4A files on your computer. Mid-meeting, if you want to move into smaller, more intimate groups for discussion, there’s a breakout rooms feature that serves that purpose. And, as we mentioned earlier, the collaborative virtual whiteboard is here in full force with the nominally-priced Zoom Basic service.

Zoom Basic is protected by Secure Socket Layer (SSL) encryption as well as AES 256 bits encryption just to be safe.

Video conference on projector

Step up to the Pro level and some of the restrictions of Zoom Basic are lifted. In Zoom Pro, you get everything that comes with Zoom Basic and then some. While you’re still limited to 100 participants, you can buy more participants by way of Zoom’s Large Meeting add-on. With that, you can buy up to 500 or up to 1,000 participants for each of your meetings. Furthermore, administrators can take advantage of a comprehensive set of controls. Meeting duration is upped to unlimited. Zoom Pro costs $14.99 (£11.79) per month.  

From there, assuming you have a minimum of 10 hosts, you can purchase Zoom Business for $19.99 (£15.73) per month. With Zoom Business, you of course get everything that comes with Zoom Pro plus dedicated phone support, a vanity URL, the option for on-premise deployment, company branding, custom emails and cloud recording transcripts. If that’s not enough, there’s Zoom Enterprise, which comprises everything from Zoom Business for the same price but allows for 200 participants and provides you with a dedicated customer service manager as well as executive business reviews complete with adoption analysis, ROI tracking and product roadmap discussions. Zoom Enterprise, however, requires a minimum of 100 hosts.

Final verdict

All in all, Zoom is an aggressively priced video conferencing software option compared that has a lot to offer in terms of value. Despite the fact that you could pay the same price for RingCentral Meetings, all of its packages costs either the same or less than what you would get with GoToMeeting. And although GoToMeeting bears an extra layer of security with its MeetingLock functionality, where administrators can pick and choose more carefully when participants are allowed to enter the room, Zoom doesn’t make you pay annually for a discount and has lower prices all around.

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AMD reveals most powerful data centre chips and AWS partnership

During its Next Horizon event in San Francisco, AMD announced a number of new products geared towards boosting data centre performance as well as its new partnership with AWS that will allow businesses to leverage its EPYC processors via the cloud.

The chipmaker began by providing details on its upcoming 7nm compute and graphics product portfolio aimed at extending the capabilities of the modern data centre. AMD also shared some new specifics on its ‘Zen 2’ processor core architecture while launching the 7nm AMD Radeon Instinct M160 graphics accelerator.

The company also gave the first public demonstration of its next-generation 7nm EPYC server processor codenamed “Rome”.

Amazon Web Services (AWS) was also in attendance and the cloud platform company joined AMD on stage to announce the availability of three of its popular instance families on the Amazon Elastic Compute Cloud (EC2) powered by the chipmaker’s EPYC processors.

Zen 2 reveal

For the first time, AMD provided details on its upcoming Zen 2 high-performance x86 CPU processor core that is the result of a new revolutionary modular design methodology. This modular system design uses an enhanced version of the company’s Infinity Fabric interconnect to link separate pieces of silicon, called chiplets, within a single processor package. 

The Zen 2 multi-chip processor uses 7nm process technology for the CPU cores which take full advantage of the advanced process technology while a mutre 14nm process technology is utilised for the input/ouput portion of the chip.

The end result of using a modular system design is much higher performance, lower power consumption and other improvements that can help reduce data centre operation costs and cooling requirements.

AMD Radeon Instinct M160 and M150

AMD’s Radeon Instinct M160 and M150 are the first 7nm GPUs and both products are scheduled to ship to consumers this quarter. These new graphics cards are based on the Vega architecture but are specifically designed to be used for machine learning and artificial intelligence.

AMD’s President and CEO, Dr. Lisa Su highlighted the company’s continued investment in CPUs and GPUs for the data centre market, saying:

“The multi-year investments we have made in our datacenter hardware and software roadmaps are driving growing adoption of our CPUs and GPUs across cloud, enterprise and HPC customers. We are well positioned to accelerate our momentum as we introduce the industry’s broadest, most powerful portfolio of datacenter CPUs and GPUs featuring industry-leading 7nm process technology over the coming quarters.”

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Live: Xiaomi UK Launch Live Stream

Xiaomi will officially enter the UK tech market on Thursday 8 November at 2pm GMT. You can watch the live stream from the UK launch event at the top of this page.

The company has already confirmed that UK mobile operator Three will carry its devices in store and online from 9 November, which means for the first time we’ll be able to buy a Xiaomi phone on a contract. It will also be opening its own Mi outlet store in central London.

What will Xiaomi announce in the UK?

It’s doubtful that Xiaomi will announce any previously unseen products in London on Thursday, and based on what we know from other country launches it’s probable that we’ll see a device that has recently launched in China.

On our wish list is the Mi Mix 3, which was unveiled in China on 25 October with a unique sliding-screen mechanism, full-screen display and dual-lens selfie camera, but Xiaomi will almost certainly use the event to announce its flagship Mi 8 family.

In September two new models were added to that line-up in the shape of the Mi 8 Lite and Mi 8 Pro, and plenty of rumours are pointing to these as the devices that will come to the UK on Thursday. The Mi 8 Pro in Transparent Titanium is actually pictured on some of the event teasers.

The Mi 8 Pro is an upgraded Mi 8 with an in-display fingerprint sensor and a cool-looking transparent rear cover. It’s the same phone as the Mi 8 Explorer Edition, but without the 3D-sensing facial recognition.

Mi 8 Lite is a cheaper mid-range phone that cuts down costs with the Snapdragon 660 and a 6.26in LCD screen, but features what looks to be an amazing 24Mp selfie camera.

Mi Mix 3

Above: Mi Mix 3

Having already launched in China, we already know a lot about these phones and can actually already import them from China. The only real unknown is the UK pricing – it’s unlikely that Xiaomi will be able to sell its products as cheaply here as it does in China, though if it manages to get even close it could spell great things for the UK smartphone market.

Retailing in China from 1399 yuan, which is around £155, we’ve heard a rumour that the Mi 8 Lite will become available in Europe at 279 Euros, or £245.

Meanwhile, the Mi 8 Pro has a retail price of 3199 yuan (£355) or 3599 yuan (£400), depending on whether you get the 6GB- or 8GB RAM model. And The Mi Mix 3 starts at 3299 yuan, which is around £368.

Why should we care about Xiaomi coming to the UK?

For many people in the UK Xiaomi is an unknown entity, because we’ve never been able to buy its devices here without going through the hassle of importing them from China. But the world is much, much bigger than the UK, and Xiaomi is actually the fourth biggest smartphone maker in the world, following Samsung, Huawei and Apple (in that order).

According to IDC, at the end of Q3 2018 Chinese brands Huawei and Xiaomi were growing faster than any other, and while market leader Samsung is showing declining year-on-year shipments, Xiaomi up 21.2%. At this rate Apple will need to watch its back.

As we’ve seen with OnePlus here in the UK, part of the reason Xiaomi is so popular is that it’s a fan-first company with a huge online community of users and a big social-media following. New products and events are routinely announced on social media before they hit the press, and the fans are able to feel part of the brand.

Mi 8 Lite

Above: Mi 8 Lite

Xiaomi is also known for its high-quality hardware sold at surprisingly low prices, and its phones are often half the price of those sold in the UK with an equivalent specification.

This is do-able thanks to the sheer size of the company and the wider Xiaomi ecosystem, and with more than 100 million connected devices it is able to drive down manufacturing costs. It controls every stage from manufacture through to delivery, and it ensures no Xiaomi-branded product is sold at higher than 5% profit margin.

But with no official Xiaomi presence in the UK until this week, consumers have previously had to import devices from China. Prices are higher (though still cheaper than what we’ve become accustomed to here in the UK), delivery times are longer, and import duty must be factored in. Some people feel uncomfortable buying goods from China, too, because what happens if something goes wrong?

We’ve been reviewing Xiaomi devices and explaining how to purchase them in the UK for years, and in our experience the number-one problem for UK users is that Chinese-ROM Xiaomi phones do not ship with Google services, and that many of the preinstalled apps are Chinese. Google services can be installed by the user, but it hasn’t always been as simple a process as it is right now.

All Xiaomi phones sold in the UK will carry the Global ROM, on which Google services are preinstalled, but with their MIUI operating system (a custom version of Android Oreo) they will still look a little unfamiliar at first. The app tray is gone, the drop-down notification bar redesigned, and the Settings menu reorganised. But there are some plus points, too, with MIUI features such as Dual Apps and Second Space taking full advantage of these devices’ dual-SIM functionality.

Mi 8 Pro

Above: Mi 8 Pro

Because UK users are not familiar with MIUI, we’d also expect to see the Mi A2 and Mi A2 Lite officially on sale in the UK. These are the only current-generation Xiaomi phones to run Android One rather than MIUI.

Android One is a pure version of Android that has no bloatware and receives timely security updates. It’s Android as Google intended it. That also means, of course, that you don’t get any of the likeable features of MIUI.

Xiaomi Mi A2

Above: Mi A2

Read next: Best Xiaomi phones


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Samsung shows off folding smartphone

Samsung has unveiled a folding handset at an event in San Francisco.

It described its Infinity Flex Display as “the foundation of the smartphone of tomorrow” and said it intended to start production within months.

When unfolded the device resembles a 7.3in (18.5cm) tablet. When closed a separate display on the reverse of the handset comes into use.

Samsung has teased the concept for more than five years and had been vying with Huawei to show off a device first.

However, both were upstaged a week ago when a little-know start-up, Royole, unveiled a foldable phone of its own.

Unlike Royole’s FlexPai, Samsung obscured the final look of its device by placing it in a case so as to hold off revealing its look until a later event.

Shipments of Samsung’s smartphones were 13.4% lower in the July-to-September quarter than for the same period the previous year, according tomarket research firm IDC.

Although the sector as a whole shrank over the 12 months, the South Korean firm still underperformed, with its market share slipping from 22.1% to 20.3%.

But analysts say a flexible phone has the potential to strengthen Samsung’s brand and boost interest in its wider family of devices.

“We’ve already had squeezable, swivel, clamshell and even foldable phones,” commented IDC’s Marta Pinto.

“Differentiation is super important. Samsung’s smartphone sales are declining as it faces serious competition from Huawei and other Chinese brands.

“If it can bring a new and really interesting device to the market it could be a chance to regain momentum and return to growth.”

IBM Simon: The first mobile phone to offer a touchscreen user-interface – but its battery only lasted an hour.

Siemens S10: The first handset with a colour display – although only red, green, blue and white could be shown.

LG Prada: The handset debuted a capacitive touchscreen – detecting finger taps by changes in the display’s electrical field rather than pressure.

iPhone: Apple made use of “multi-touch”, detecting several points of contact – allowing pinch-to-zoom and other interactions.

Nokia N85: First phone with an OLED (organic light-emitting diode) display, letting it show deeper blacks and better contrast.

Samsung Galaxy Note: Although not the first “phablet”, the handset proved there was demand for a 5+ inch display, despite claims it was “comically huge”.

LG G Flex: The curved design was derided as being a gimmick, but points the way to the true “bendy” phones of the future.

Sharp Aquos Crystal: The phone’s “edgeless” look foreshadowed today’s trend to keep bezels to a minimum.

Samsung Galaxy Note Edge: Samsung’s first handset to wrap its screen over one its sides used the extra space for notifications and app shortcuts.

Sony Xperia Z5 Premium: The smartphone premiered a 4K display before it was easy to obtain such ultra-high definition mobile content.

Essential Phone: The start-up beat Apple to featuring a camera notch in its display, which allowed the rest of the screen to extend upwards.

Royole FlexPai: The California-based start-up surprised the industry when it revealed the “world’s first foldable phone” last month.

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Red Dead 2 suffragette clips deleted by YouTube

YouTube has deleted several videos posted to its platform of a suffragette being beaten and killed in the video game Red Dead Redemption 2.

The Google-owned firm said the recordings had breached its rules on acceptable content.

At least one of the clips had attracted more than one million views before it acted.

Several users had joked about the fact they were able to attack a “feminist” in the linked comments.

The Western-themed Red Dead Redemption 2 is set at the end of the 19th Century, about two decades before women were given the vote in all US states.

On Wednesday morning, the BBC asked the firm whether 10 clips breached its policies.

YouTube has since removed eight of them.

“YouTube’s Community Guidelines prohibit among other things, gratuitous violence, nudity, dangerous and illegal activities, and hate speech,” said a spokeswoman from YouTube.

“Creative formats such as video games can be challenging to assess, but when content crosses the line and is flagged to our attention, we take action as necessary.”

The videos had included the computer-controlled character being beaten, shot at, fed to an alligator and dropped down a mineshaft.

The firm has allowed a clip titled “hog-tying feminist” to remain in which the suffragette is caught with a lasso, pulled to the ground and has her hands bound, but is not killed.

The other remaining clip shows the woman being punched unconscious.

Red Dead Redemption 2 has attracted very positive reviews, and attained a score of 97 out of 100 on Metacritic, which collates critics’ reviews.

Many of the 18-certificate game’s non-playable characters can be attacked, but there has been criticism of a decision to allow the suffragette to be vulnerable given the controversy this could attract.

Suffragettes also appear in another part of the game, but attacking them there leads to the failure of the mission.

The BBC has asked developer Rockstar Games for comment.

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How to watch the ATP World Tour Finals

The ATP World Tour Finals are the annual season-closing event in the tennis world, pitting the year’s best eight singles players and doubles duos up against each other in one big showdown.

Once again the tournament is taking place at London’s O2 Arena, its home for the last few years, with support from the new sponsor Nitto. Here’s everything you need to know about when it’s taking place, who’s playing, how to watch live, and how to get some of the last few tickets.

When are the ATP Finals?

The World Tour Finals take place in London from 11-18 November 2018. There are two singles matches and two doubles matches each day except the final Sunday, with the first six days devoted to the group stages (more on that below), the semi-finals on Saturday 17th, and the finals on Sunday 18th.

Who’s playing?

First up, British hopes are limited. Andy Murray is still recuperating from hip surgery, so is nowhere near the top 8 singles players, while current British number one Kyle Edmund narrowly missed out – he’s ranked 14 right now.

We do at least have Jamie Murray competing in the doubles along with Brazilian player Bruno Soares. It’ll be Murray’s fourth Tour Finals, and this third with Soares – they’ve made it to the semi-finals both of the previous two years, and come into this seeded fourth, so they have a good shot at the prize.

Beyond the Brits, there are two other high profile absences. Both Rafael Nadal and Juan Martin del Potro have withdrawn from the competition due to injury, giving Kei Nishikori and John Isner the chance to sneak into the tournament.

Here’s the full singles draw:

Group Guga Kuerten

Group Lleyton Hewitt

Novak Djokovic (1) Roger Federer (3)
Alexander Zverev (5) Kevin Anderson (6)
Marin Cilic (7) Dominic Thiem (8)
John Isner (10) Kei Nishikori (9)

And here are the doubles players:

Group Knowles/Nestor

Group Llodra/Santoro

O Marach / M Pavic (1) J S Cabal / R Farah (2)
L Kubot / M Melo (3) J Murray / B Soares (4)
M Bryan / J Sock (5) R Klaasen / M Venus (7)
P-H Herbert / N Mahut (9) N Mektic / A Peya (8)

What’s the tournament format?

The ATP World Tour Finals are a bit different to most of the other tournaments through the year. Rather than a knock-out format, the contest uses the round robin structure. 

That means that across the first six days, each player (or doubles pair) will play every other player in their group, for a total of three matches each. The top two players/teams from each group will advance to Saturday’s semi-finals, and the winners of those matches play in Sunday’s final.

Players get 200 ATP ranking points per round robin win, 400 for a semi-final win, and 500 for a final win – for a potential total of 1500 points for an undefeated champion. Meanwhile prize money goes up to a potential $2,712,000 for an undefeated singles champion, and $517,000 for doubles – again, with the final money depending slightly on how many matches they win along the way.

All the singles matches are the best of three sets, with tie-breaks, including the final. All doubles matches are two sets with a match tie-break.

How to watch on TV or online

If you’re in the UK, coverage rights are shared by the BBC and Sky Sports. Sky is by far the better bet if you have it though, airing every single match from the tournament on either Sky Sports Mix, Sky Sports Arena, or Sky Sports Main Event. If you don’t have Sky Sports you can sign up here.

Alternatively, it’s usually cheaper to sign up for the Now TV Sky Sports pass –  it costs just £12.99 to get a full week (so you can watch almost the whole tournament), or if you buy it before the end of 11 November the full month pass is just £20 – normally £33.99. You can watch Now TV through your computer, phone, tablet, or smart TV – though if you just want to use your phone, you’re better off with the budget-friendly £5.99 mobile pass.

If you’d rather not pay for Sky, the BBC has a tentative coverage schedule. Play from the first Sunday will be shown on BBC Four from 8pm (so the evening matches), while every subsequent day except the final will be on BBC Two from 2pm (so the afternoon matches) – note that this means only half the tournament’s matches will be shown live on the BBC. Coverage of the final will take place from 6pm on BBC Two. 

You’ll also be able to watch the BBC coverage online through the BBC Sport website or app, where you should be able to watch from your computer, smartphone, tablet, or smart TV, though we expect this will be limited to the same matches the BBC is airing on TV.

If you’re in the US, your main option is ESPN. Remember that match times are in the UK, so the US will get them in the morning and afternoon, rather than the afternoon and evening.

Finally, wherever you are in the world you can also watch every match on Tennis TV, the ATP’s official streaming platform. You can choose to pay either monthly or annually, and it includes almost every ATP tournament (but not the WTA, Davis Cup, or any of the Grand Slams). Bear in mind though: from 2019 Amazon Prime will also have streaming rights for the ATP tour, which will likely be a better value option given all the other membership perks, so for now you might be better off sticking to a monthly purchase.

How to buy tickets

If you live in (or near) London and want to get down to the O2 to watch some of the action live and in person, it’s still possible. The official ticketing site for the tournament has tickets available for every day except the final (at the time of writing), with the option to buy tickets for either the afternoon or evening session (each of which gets you one singles and one doubles match) or a full-day ticket for a full four matches.

However, if you’ve got your heart set on the final, there are some tickets for that still available on Stubhub and Seatwave, along with all the other dates.


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Amazon Kindle Voyage

Update: Amazon has now discontinued the Kindle Voyage in favor of the Amazon Kindle Oasis line. You can sometimes find these from third-party sellers, but it’s a bit more difficult to now find the Kindle Voyage and you may be better off looking at buying the Kindle Oasis or Kindle Paperwhite (2018).

The Amazon Kindle Voyage is a device that’s a victim of its own success. While sales of traditional print books were steadily eroded by a growing taste for digital ereaders, the ereader itself is now being usurped by the influx of reading apps on smartphones and tablets.

So what does Amazon do? Make a super-cheap model that allows reading to be more accessible than ever? No: it goes the other way, making a premium model to offer a superior reading experience than its new competitors.

The Kindle Voyage is more compact, sharper and essentially just a step up from any ereader the brand has made since the inception of the technology a few years ago. A flush display makes the device easier to keep clean and carry around, the screen’s resolution is the highest it has ever been, and it even comes with an ace origami-style case (at additional cost).

Amazon Kindle Voyage review

But then again, there’s the price: it launched at £169 in the UK, $219 in the US and, well, it’s not available in Australia (but should be about AU$250). In the US it is now down to $199 from some retailers and the UK has seen similar discounts, but it’s now a lot more difficult to find since Amazon discontinued the Voyage.

  • Check out how the Kindle Voyage compares to the other best Kindles

That launch price is about 50% more at least than the next-best device from rivals, and a lot more than the Kindle Paperwhite, which brings, arguably, a lot of the same features.

So what’s the big deal? Is this the ‘big present’ you should be putting on your Christmas list because you love reading so much? Or should you spend a little less and get a similar experience?

Key features

It’s hard for Amazon to make a big deal about an ereader when the technology of tablets is starting to munch away at the need for a dedicated device – and the Kindle Fire range is part of the problem.

Amazon Kindle Voyage review

But that doesn’t mean it’s not a brilliant ereader still, and can still compete as a standalone device simply through adding in functionality that a tablet or smartphone just can’t.

Brilliant screen

The main thing to talk about here is the screen. Raised to level off with the bezel, Amazon has created an ereader that feels more design house than something you’d sling into a bag and hope doesn’t break.

The resolution has been upped to 300PPI, a huge upgrade from before, and that makes any book or image you care to check out a much nicer experience on the eyeballs.

Amazon Kindle Voyage review

It also has a more uniform backlight – it’s not the most important part, but it can really rankle when you’re constantly scanning your eyes over a page only to keep noticing a dark spot.

What IS important is the ambient backlight sensor, so if you’re moving from day to night (like some sort of literate, short-term time traveller) then the brightness of the screen will adjust accordingly. In tests I found that this was always a little on the dark side, which was annoying – there should be a setting, like on smartphones, to bolster this slightly.

Origami case

It’s not really anything to do with the day to day running of your book-reading workout, but this case (which costs a HUGE £55 extra… yet only $60 in the US) is a really nice addition to the party. Not only does it have an iPad-like smart cover that turns the display on when opened, but it protects very well and acts as a stand too.

Amazon Kindle Voyage review

I kept forgetting how to fold it together so the magnets clasped into place (that’s right – magnets. No slotting or intricate folding here) but once that mystery was solved it made reading while eating some food a really pleasant experience.

The buttons return

Amazon knows the Kindle is for the commuter, so it makes sense that something called the Voyage should be aimed at making it easier to read a book when you’re wedged into another person’s armpit.

These are soft-touch buttons – as in they require a level of pressure, but there’s no tactile click to them. While they are pressure-sensitive, a haptic buzz will let you know when you’ve activated the forward or back page turning.

Initially I was a little nonplussed by these, as I’m fine with tapping the screen to shuffle through, which you can do. But by being able to go forward and back on either side of the screen is excellent for commuting, when one hand is used for keeping balance.

Amazon Kindle Voyage review

Sadly, these aren’t perfect in design. The footprint you can hit is oddly thin, and I kept missing the button. It wasn’t a hugely regular thing, and you’ll probably adjust to not noticing it in the future, but if they were slightly raised it would make hitting them much easier.

That said, after some digging in the settings (which took a while to find as they’re locked within menus contained within menus) there is an option to dial up the sensitivity on the keys.

This improved things immensely, although I still wished that I could have a more tactile experience for when my hands shifted slightly during reading.

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