Broadband prices penalise loyal customers – Citizens Advice

The cheapest broadband prices shoot up by an average of 43% or £113 a year, after introductory deals end, Citizens Advice has said.

The charity said more than a third of customers were unaware of the price increases.

The rises amount to a “loyalty penalty” for customers who stay with the same provider, Citizens Advice said.

It has urged broadband providers to be more transparent about prices and said government should scrutinise the firms.

The £113 figure represents a five-fold rise on what customers were paying on average in 2011 to stay on the same broadband deal.

Five of the biggest internet service providers had “loyalty penalties” as follows, according to Citizens Advice:

  • BT 12 month contract: £198 (67% increase)
  • Sky 12 months: £120 (53% increase)
  • EE 18 months: £90 (36% increase)
  • TalkTalk 24 months: £66 (28% increase)
  • Virgin Media 12 months: £0 (0% increase)

“Loyal broadband customers are being stung by big price rises once their fixed deal ends,” Gillian Guy, chief executive of Citizens Advice, said.

“The government has rightly put energy firms on warning for how they treat loyal customers – the actions of broadband firms warrant similar scrutiny.”

The Citizens Advice research also found that older people and poorer customers were more likely to be hit by such charges as they generally stayed with the same supplier for longer than other customers.

In the survey of 3,000 consumers, broadband users aged 65 and over were more than twice as likely as younger users to have been on the same contract for more than 10 years.

In March, an Ofcom report revealed that elderly people with a landline and no broadband at home had been hit the hardest by rising line rental charges.

BT announced price rises in January for many of its services, including regular and super-fast broadband.

Sky, Virgin Media and TalkTalk had also all put up their prices in the past 12 months.

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The best AMD Ryzen deals in April 2017: cheap Ryzen CPUs, motherboards and bundles

After years of the CPU market being dominated by Intel, it seems like AMD is back in the game with the launch of its new AMD Ryzen range of processors. 

If you’re excited about updating your machine, then you’ve come to the right place, as we’ve toured the internet in the US to find the best deals for Ryzen chips.

Of course, with this new CPU comes new motherboards, so we’ve also tracked down the top deals on Ryzen-compatible AM4 motherboards in the US to help you build your new (or upgraded) PC, as well as Ryzen CPU and motherboard bundles, and pre-made Ryzen PCs.

AMD has designed its Ryzen CPUs to bring strong, octa-core performance for an approachable sum – compared to Intel’s relatively pricey chips. For instance, the AMD Ryzen 7 1800x offers comparable performance to Intel’s Core i7-6900K chip for nearly half as much cash.

Ryzen 7 series processors went on sale on March 2, and AMD Ryzen 5 isn’t far off. Still, it’s never too late to bag yourself a bargain.

The best AMD Ryzen deals in April 2017

AMD Ryzen 7 1700 65W 8-Core 3.7GHz: This octa-core processor comes with a base clock of 3GHz and a turbo clock of 3.7GHz, as well as an unclocked multiplier for manual overlocking and AMD’s Wraith Spire cooler for 10 bucks off its MSRP – just $319 on NewEgg 

AMD Ryzen 7 1700X 95W 8-Core 3.8GHz: This ‘X’ version of the Ryzen 7 1700 comes with automatic XFR overclocking. This CPU is sold without a cooler, so be sure to buy one separately. It’s going for just $388 on Amazon, 10 green ones off MSRP, but you can get one with a free gaming headset for the usual $399 on NewEgg

AMD Ryzen 7 1800X 95W 4.0GHz: AMD’s flagship Ryzen CPU, the Ryzen 7 1800X is an absolute beast, and has already broken overclocking world records. That said, you won’t get it for any less than its asking price right now: just $499 on Amazon

The best AMD Ryzen AM4 motherboard deals in April 2017

MSI B350M Gaming Pro (Socket AM4) DDR4 Micro ATX: This isn’t the absolute cheapest Ryzen motherboard you can buy, but it’s the cheapest one with cool LED lights. That doesn’t mean it lacks features though, supporting up to 64GB DDR4 RAM in two slots and six USB 3.1 ports for just $79 on Amazon

Biostar X370GT5 AMD X370 (Socket AM4) DDR4 ATX: Among the most affordable ATX motherboards you’ll find today, this one supports up to 64GB of DDR4 memory, sports six PCI lanes and houses six SATA ports at 6 GB/s for $30 off at just $119 on NewEgg

MSI B350 Gaming Tomahawk Arctic (Socket AM4) DDR4 ATX: Here’s another option for an ATX motherboard that’s already seen a massive discount. It’s got all of the usual fixin’s, plus a Mystic Light LED callibration tool for just $119 on Amazon

The best AMD Ryzen CPU and motherboard bundle deals in April 2017

AMD Ryzen 7 1700 CPU & ASRock AB350 Gaming ATX: As it turns out, NewEgg now has some of the best deals on Ryzen CPU and motherboard bundles. For example, this deal sees you saving $20 over buying each product separately. You get the fantastic AMD Ryzen 7 1700 CPU and the ASRock AB350 Gaming motherboard with LED lighting– perfect for building enthusiasts. Get it for just $404.98 on NewEgg

AMD Ryzen 7 1700X & Biostar X370GT5 ATX: This bundle takes it one step further, including a Cooler Master Hyper 212 EVO CPU cooler in the package for even better overclocking performance – just $525.97 on NewEgg

AMD Ryzen 7 1800X & Gigabyte GA-AB350-GAMING ATX: On the highest end of the spectrum, you can have the most powerful Ryzen chip, with a motherboard housing the gobs of ports to support it, for only $589 on NewEgg

The best AMD Ryzen PC deals in April 2017

CybertronPC Rhodium w/ AMD Ryzen 7 1700: It seems that NewEgg once again has the better Ryzen deals than Amazon, but this time thank to Cybertron PC’s Rhodium line of gaming rigs. This Ryzen PC comes packing an AMD Radeon RX 460 graphics card with 8GB of RAM and a 1TB HDD for just $866 on NewEgg

CybertronPC Rhodium w/ AMD Ryzen 7 1700X: This version of the same build ups the included processor to a 1700X model and keeps all else equal for a minor increase to only $926 on NewEgg

CybertronPC Rhodium w/ AMD Ryzen 7 1800X: Naturally, this bundle is mighty pricier than the rest, but remains the among the cheapest 1800X builds we’ve seen. This rig ups the ante with AMD’s strongest part for just $1,053 on NewEgg

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Symantec Connects 'Longhorn' Group To Vault 7 Tools

Symantec revealed connections between the Longhorn cyberespionage group and tools described in alleged CIA documents published by WikiLeaks. The so-called “Vault 7” trove describes the CIA’s methods for infecting target computers with malware, snooping on end-to-end encrypted messages, and other hacking techniques used by the U.S. intelligence agency. Now, the files also suggest that Longhorn and the CIA are one and the same.

Symantec reached that conclusion by comparing information taken from the Vault 7 documents with everything it’s learned about Longhorn. The group has been active since at least 2011, according to Symantec, which said that it’s known to have targeted 40 devices across 16 countries. The company said only one device in the U.S. has been targeted–and an uninstaller launched “within hours,” which suggests an accidental infection.

Longhorn is said to have targeted members of the “financial, telecoms, energy, aerospace, information technology, education, and natural resources sectors” as well as governments and “internationally operating organizations” with a mix of zero-day vulnerabilities and back door Trojans. Those characteristics are common among nation-state actors that often use hacking in the name of national interests rather than for personal gain.

There were hints that Longhorn was based in North America before the Vault 7 leak. Symantec explained in its blog post:

Prior to the Vault 7 leak, Symantec’s assessment of Longhorn was that it was a well-resourced organization which was involved in intelligence gathering operations. This assessment was based on its global range of targets and access to a range of comprehensively developed malware and zero-day exploits. The group appeared to work a standard Monday to Friday working week, based on timestamps and domain name registration dates, behavior which is consistent with state-sponsored groups.

Symantec’s analysis uncovered a number of indicators that Longhorn was from an English-speaking, North American country. The acronym MTWRFSU (Monday Tuesday Wednesday ThuRsday Friday Saturday SUnday) was used to configure which day of the week malware would communicate with the attackers. This acronym is common in academic calendars in North America. Some of the code words found in the malware, such as SCOOBYSNACK, would be most familiar in North America. In addition to this, the compilation times of tools with reliable timestamps indicate a time zone in the Americas.

The company stated said that documents in the Vault 7 trove match what it knows about Longhorn. References to specific malware, similarities in how various tools work, and cryptographic protocols all point to a connection between the CIA and Longhorn. Symantec also noted that the intelligence agency and cyberespionage both use very similar “tradecraft practices” with their attacks. The evidence is more than circumstantial.

Vault 7 documents have offered a lot of insight into how antivirus products are circumvented or how remote car hacks might (but probably won’t) be used to kill people, among other things, and how companies affected by the leaks respond to what they find. The files have also shown how the CIA repurposes public malware to suit its own needs, and now they strongly suggest that the agency is behind a high-profile hacking group.

Still, it’s worth noting that Symantec didn’t connect the dots between Longhorn and the CIA; rather, it found connections between the group and the Vault 7 documents. The company didn’t outright blame the CIA–perhaps because it didn’t want the kind of scrutiny that would result if it did–and of course there are multiple countries in North America. The general consensus, however, is that the Vault 7 documents were in fact taken from the CIA.

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Nvidia Pits Tesla P40 Inference GPU Against Google’s TPU

Nvidia Tesla P40Nvidia Tesla P40Google recently published a paper about the performance of its Tensor Processing Unit (TPU) and how it compared to Nvidia’s Kepler-based K80 GPU working in conjunction with Intel’s Haswell CPU. The TPU’s deep learning results were impressive compared to the GPUs and CPUs, but Nvidia said it can top Google’s TPU with some of its latest inference chips, such as the Tesla P40.

Tesla P40 Vs Google TPU

Google’s TPU went online in 2015, which is why the company compared its performance against other chips that it was using at that time in its data centers, such as the Nvidia Tesla K80 GPU and the Intel Haswell CPU.

Google is only now releasing the results, possibly because it doesn’t want other machine learning competitors (think Microsoft, rather than Nvidia or Intel) to learn about the secrets that make its AI so advanced, at least until it’s too late to matter. Releasing the TPU results now could very well mean Google is already testing or even deploying its next-generation TPU.

Nevertheless, Nvidia took the opportunity to show that its latest inference GPUs, such as the Tesla P40, have evolved significantly since then, too. Some of the increase in inference performance seen by Nvidia GPUs is due to the company jumping from the previous 28nm process node to the 16nm FinFET node. This jump offered its chips about twice as much performance per Watt.


Nvidia also further improved its GPU architecture for deep learning in Maxwell, and then again in Pascal. Yet another reason for why the new GPU is so much faster for inferencing is that Nvidia’s deep learning and inference-optimized software has improved significantly as well.

Finally, perhaps the main reason for why the Tesla P40 can be up to 26x faster than the old Tesla K80, according to Nvidia, is because the Tesla P40 supports INT8 computation, as opposed to the FP32-only support for the K80. Inference doesn’t need too high accuracy when doing calculations and 8-bit integers seem to be enough for most types of neural networks.

According to Nvidia, all of these improvements allow the P40 to be highly competitive to an application-specific integrated circuit (ASIC) such as Google’s TPU. In the Nvidia-provided chart below, the Tesla P40 even seems to be twice as fast as Google’s TPU for inferencing.

Tesla K80 vs Google TPU vs Tesla P40Tesla K80 vs Google TPU vs Tesla P40Nvidia said that the P40 also has ten times as much bandwidth, as well as 12 teraflops 32-bit floating point performance, which would be more useful for training neural networks. Google’s TPU is only an inference chip, so inference performance is all it’s got.

Is It A Fair Comparison?

Comparing an ASIC and a GPU is a little like comparing apples to oranges. However, what matters most to a company like Google is the cost-performance of a given chip, no matter the architecture.

Google is a big enough company that it doesn’t need its chips to do multiple things at once. It can afford to pick GPUs for training neural networks and TPUs for inferencing. If the TPUs have a better cost-performance than GPUs, then the company would likely choose it (as it already has).

We don’t know how much a TPU costs Google, and we know that a P40 can cost over $5,000. The Tesla P40 may have double the inference performance, but if it costs at least twice as much, then Google may still stick to the TPUs.

Another aspect is how much the chips cost to run. The Tesla P40 has a 250W TDP, or three times higher than the TPU’s 75W. Even if the upfront cost for both the TPU and the Tesla P40 is similar, Google would probably still choose the TPU because of the significantly lower run costs.

Nvidia Tesla P4 efficiency compared to CPU and FPGANvidia Tesla P4 efficiency compared to CPU and FPGANvidia’s lower-end inference chip, the Tesla P4, may have been a closer competitor in terms of upfront cost as well as cost to run, because it also has a TDP of 75W. However, according to Nvidia, the P4 has a little less than half of P40’s performance. That could mean that the Tesla P4 has slightly less performance than the TPU at the same power consumption level.

Nvidia mentioned that the P40 has 10x higher bandwidth, which is likely the main limiting factor of the TPU and why the P40 can be twice as fast for inference performance. Google also admitted in its recent paper that if it had four times as much bandwidth for its TPU, its inference performance could have been three times higher.

However, this improvement would likely come to a next-generation TPU. Combined with other possible improvements that Google mentioned in its paper, the next-gen TPU could be multiple times faster compared to the current one and the Tesla P40. Whether that TPU can be matched by Nvidia’s future inference GPUs for a similar power draw and cost remains to be seen.

Machine Learning Chips Crave Optimization

What we’re seeing from both Google’s TPU, as well as Nvidia’s latest GPUs is that machine learning needs as much performance as you can throw at it. That means we should see chip makers strive to optimize their chips for machine learning as much as possible over the next few years, as well as narrowing their focus (for training or inferencing) to squeeze even more performance out of each transistor. The machine learning market is a booming one, so there should be plenty of interested customers for more specialized chips, too.

The specialization of machine learning chips should also be a boon for the embedded markets, which should soon see plenty of small but increasingly powerful inference chips. This could allow more embedded devices, such as smartphones, drones, robots, surveillance cameras, and so on, to offer “AI-enhanced” services with impressive capabilities at a low cost and without a need for an internet connection to function.

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AMD Acquires Nitero, Maker Of 60GHz Wireless Chips For VR/AR Headsets

AMD announced the acquisition of Nitero, a fabless semiconductor company based out of Austin, TX that developed a phased-array beamforming millimeter wave chip for VR headsets.

Although the terms of the acquisition were not made public, we do know that the deal not only includes Nitero’s wireless virtual reality IP, but all its employees as well. The company’s co-founder and CEO, Pat Kelly, will join AMD as Corporate Vice President, Wireless IP.


Demand for wireless VR and AR headsets is on the rise, so it only makes sense that a company as heavily invested in virtual reality as AMD would make a move like this. Mark Papermaster, AMD’s chief technology officer and senior vice president, said in a press release:

Unwieldly headset cables remain a significant barrier to drive widespread adoption of VR. Our newly acquired wireless VR technology is focused on solving this challenge, and is another example of AMD making long-term technology investments to develop high-performance computing and graphics technologies that can create more immersive computing experiences.

The press release went on to state that, by using high-performance 60GHz wireless, Nitero’s phased-array beamforming millimeter wave chip has the potential to enable multi-gigabit transmit performance with low latency in room-scale VR environments without the line-of-sight requirement associated with traditional high-frequency millimeter wave systems.

There is no question that the industry is moving away from traditional tethered VR HMDs. You could look no further than John Carmack’s comments at OC3 paired with Oculus’ wireless Rift protoype, but there’s plenty more happening. Late last year, we reported on a company called Quark VR that is building a wireless system for the Vive, and we also spent some time with the wireless upgrade kit from TPCAST back in November. DisplayLink is working on wireless HMD technology, and so is KwikVR. We recently spent time with Sixa’s wireless Rivvr HMD kit, too. Even MIT is in on the action.

Let us not forget that Intel, one of AMD’s largest rivals, is also experimenting a wireless VR headset system.

Although AMD hasn’t shared its plans for its newly acquired IP, it’s safe to say that it will be interesting to see how the company integrates this technology into future products.

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Another 'Free Play Week' For 'The Elder Scrolls Online' Starts On April 11

Soon you’ll be able to play The Elder Scrolls Online for free for an entire week. The Free Play Week starts on April 11 at 10 a.m. EDT, and ends at the same time on April 18.

You’ll be restricted to the base game during the Free Play Week–any downloadable content packs that open up other areas of the game will be unavailable. Thanks to last year’s One Tamriel update, however, you’re free to roam around the rest of the world as you please because the game’s many regions are unlocked and enemies will scale to your level.

When you begin play tomorrow, you’ll also receive 500 Crowns, the game’s premium currency. You can use these Crowns at the Crown Store to buy cosmetic items for your character, special consumables, or even a temporary boost in experience points. Speaking of experience boosts, the studio is in the midst of celebrating the game’s three-year anniversary with a special item. By completing the “Ache for Cake” quest from Chef Donolon, you’ll get a digital cake that you can consume with your friends to get a 100% experience boost that lasts for two hours.


This isn’t the first Free Play Week for The Elder Scrolls Online, and if you participated in previous iterations of the event, the content you had will be accessible once again. This includes overall progress within the game, any created characters, and items acquired from the Crown Store. If you decide to purchase the full game, all the content you received or created in the Free Play Week will be accessible to you.

The free week comes two months before the highly anticipated Morrowind expansion, which will add a new location and playable class, among other things. By providing the free weekend now, the studio will allow new players to get accustomed to the base experience before exploring other content aimed at the game’s more devout players.

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The best monitor deals in April 2017

Even in a computing scene increasingly turning down desktops for laptops and 2-in-1 laptop devices, nothing beats having a big ol’ display. Whether you’re watching a film or working on a huge project, we all need that extra smidge of screen real estate that only a monitor can offer.

Luckily for you, monitors have evolved just as much as smartphones and other modern devices of today. Screens come in all sorts of shapes, sizes, sharpness and style. To help you make sense of things, we’ve narrowed down the best monitor deals, according to the most common categories.

Best Full HD monitor deal

Dell UltraSharp U2414H

Factory calibrated
Fully adjustable stand
Some IPS glow issues
Only okay for gaming

The Dell UltraSharp U2414H is the bee’s knees of your standard 24-inch screen. It offers a sharp Full HD (1,920 x 1,080) picture with vivid, but accurate colors and awesome contrast. Best of all, Dell calibrates every U2414H, so you won’t have to screw with the gamma, contrast or a bajillion other settings just for a decent picture.

Best QHD monitor deal

Omen 32-inch QHD display

Massive 32-inch screen
Slick design and base
75Hz only in FreeSync mode

If you’re looking for a little more sharpness in your life, a QHD monitor is the way to go, and the Omen 32-inch QHD screen offers the best regular discounts we’ve found yet. With 2,560 x 1,440 vivid pixels, this Omen display can make everything from movies, games and even text look that much better. The display also comes packed with AMD’s FreeSync technology to smooth out jittery gameplay, though you’ll need an AMD graphics card to take advantage of it.

Best 4K monitor deal

ViewSonic XG2700-4K

Fast, pixel pushing display
144hz refresh rate
FreeSync only
Clumsy interface

We’re fully entering the 4K age, and finally we’re starting to see some serious discounts on the Ultra HD monitors we’ve been longing for so long. The 27-inch ViewSonic XG2700-4K is arguably one of the best 4K monitors around with a 3,840 x 2,160 resolution. Its SuperClear IPS is no slouch either, with the ability to produce rich colors while producing a gamer-grade 144hz refresh rate and 5ms response time.

Best gaming monitor deal

Low blue-light mode
1ms response time
Serviceable color reproduction
Freesync only

Gaming is a pricey hobby, but there are plenty of ways to squeeze your pennies with mid-range components, budget peripherals and, of course, great deals on monitors. The Asus VG245H one of the most affordable gaming monitors we’ve ever seen. It’s no 1440p panel, but you do get a 75hz refresh rate, blue-light filter and, thanks to being a TN panel, response times as fast as 1 millisecond.

Read the full review: Asus MG248Q

Best curved monitor deal

21:9 aspect ratio is perfect for movies
Great for multitasking
75Hz only in FreeSync mode

Curved monitors are ideal for film buffs, however, their asking prices can be intimidating. Luckily, the LG 29UM68 is a steal at its discounted price. Although it’s technically just a Full HD monitor with its 2,560 x 1,080 resolution, you’ll probably be too busy immersed in its visual wingspan to care. The IPS panel renders 99% of the sRGB color spectrum. Plus, that 21:9 aspect ratio is just too good to pass up if you’re tired of seeing letter boxed movies on a traditional monitor.

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