Logitech G560 review: The first truly useful RGB peripheral, but it’ll cost you

RGB is the buzzword in peripherals these days, but few have found any real use for them. It’s all well and good to have an RGB-enabled mouse or headset or keyboard, but aside from a few gimmicks like “imitating the sirens in Grand Theft Auto,” it’s still more about aesthetics than functionality.

Logitech’s G560 changes that, using RGB LEDs in a way that feels transformative. If only the effect were paired with slightly better speakers.

IllumiRoom Redux

Way back in 2013 Microsoft showed off footage of a prototype for the Xbox One, the “IllumiRoom.” Emerging from Microsoft Research, IllumiRoom promised to make gaming more immersive by literally immersing you in it. Using a projector synced to your actual TV, the goal was to extend the picture off the screen and onto the surrounding walls.

This projected section would look worse than the actual TV picture, rendered at lower quality to keep the frame rate impact minimal. But it wouldn’t matter much—your peripheral vision isn’t very sensitive to detail anyway. You’d feel as if the picture were much larger, wrapping around you.

It was a cool idea that went nowhere. Maybe it cost too much, or maybe the hit to performance wasn’t worth it—especially on the already-struggling Xbox One. But for years now I’ve waited for someone to take up the baton.

The G560 isn’t IllumiRoom, but it’s close. A 2.1 system, the G560 consists of two rounded satellite speakers and a large, vertically-oriented subwoofer. It’s not as eye-catching perhaps as Harman Kardon’s famed SoundSticks, but it’s still a pretty attractive set even with the lights dimmed.

The G560’s RGB lighting is key, though. Plug it in, and both the front and rear of each speaker illuminate. The front zone wraps around a cutout next to the speaker, while the rear is a larger and brighter light meant to diffuse across the wall behind your desk.

Arrayed properly, the G560 ends up acting a lot like those ambient backlighting kits you can buy and stick to the back of your monitor. The default is an orange/blue color gradient seen in most of the G560’s marketing. You may, of course, key in the usual lighting effects—static, wave, rainbow, et cetera.

Did IBM overhype Watson Health’s AI promise?

In recent weeks, IBM has changed leadership at its Watson Health division and  announced a new business strategy for deployment that relies on a hybrid cloud, not a  public- or private-cloud only model.

Over the past year, Watson Health – particularly Watson for Oncology – has come in for criticism that it has underperformed expectations. (Watson for Oncology is IBM’s commercial cognitive computing cloud platform that analyzes large volumes of patient healthcare data and published medical studies to offer physicians cancer treatment options.)

Laura Craft, a vice president of research for Gartner’s Healthcare Strategy business, said itnoted that IBM’s Cognitive Computing Division did not do well in recent third-quarter results, “and that was largely driven by the healthcare component.”

Craft also pointed to the recent leadership changes as indicative of internal problems.

In July, the healthcare news publication Stat published a report claiming “internal IBM documents” showed the Watson supercomputer often spit out erroneous cancer

Reports of trouble, and IBM’s defense

treatment advice and that company medical specialists and customers identified “multiple examples of unsafe and incorrect treatment recommendations,” even as IBM was promoting its AI technology.

Stat cited several slide decks it had obtained from a presentation made by IBM Watson Health’s deputy chief health officer in 2016. The slides mostly blamed problems on the training of Watson by IBM engineers and doctors at the Memorial Sloan Kettering Cancer Center (MSKCC).

Separately, an article by the Wall Street Journal claimed Watson Health had not made progress in bringing AI to healthcare.

In August, John Kelly (then IBM’s senior vice president of Cognitive Solutions and Research), fired back in a blog about the reports: “It is true, as the article reports, that we at IBM have placed a big bet on healthcare. We have done this for two reasons: 1) Most importantly, we know that AI can make a big difference in solving medical challenges and supporting the work of the healthcare industry, and 2) We see an enormous business opportunity in this area as the adoption of AI increases,” he wrote.

john kelly Watson HealthIBM

John Kelly, head of IBM Watson Health.

“To suggest there has been no patient benefit,” Kelly continued, “is to ignore both what we know The Wall Street Journal was told by a number of physicians around the world and these institutions’ own public comments – which we believe speak for themselves.”

Kelly pointed to five healthcare facilities and the Department of Veterans Affairs that offered physician testimonials on how Watson for Oncology, Watson for Clinical Trial Matching and Watson for Genomics had reduced physician time and effort, increased clinical trial participants or massively increased the volume of research data available to the AI engine.

IBM Watson IBM

IBM’s Watson supercomputer functions as a cloud offering compute resources as a service.

Asked whether IBM’s Watson for Oncology had relayed erroneous cancer treatment advice, Ed Barbini, IBM’s vice president of external relations, flatly denied the charge.

While IBM faces declining revenue overall, and its recently released third-quarter earnings showed revenue from cognitive offerings was down 6% from last year, Watson Health saw growth, according to Barbini. He noted that IBM does not release numbers specific to Watson Health for “competitive reasons.”

Barbini admitted that developing Watson Health and, specifically, Watson for Oncology is not an easy task, but it remains an important one.

“That’s why IBM dove into it three years ago. Did you really think oncology would be mastered in three years?” Barbini said. “However, let’s look at the facts. More than 230 hospitals are using one of our oncology tools. We’ve had 11 [software] updates over last year and half and we’ve doubled the number of patients we’ve reached to over 100,000 as of the end of the third quarter of this year.”

Earlier this month, the head of Watson Health for the past three years, Deborah DiSanzo, stepped down and Kelly took over. DiSanzo is continuing to work with IBM Cognitive Solutions’ strategy team, according to a company spokesperson.

IBM has been the most aggressive among technology companies using AI in support of evidence-based medicine for health care. But recent problems have reportedly led to the loss of some of its larger hospital clients.

Craft said the Watson for Oncology unit is garnering most of the bad press; she believes its because IBM’s marketing department promised something they could not deliver. Watson Health should have remained in an incubator stage far longer so more data could be ingested, enabling better evidence-based medicine treatment options.

IBM’s “party line” has been to deny the reports and publish select development partner and client testimonials, Craft said.

ibm watson on jeopardy IBM

IBM’s Watson super computer first came to prominence in 2011 after appearing on the Jeopardy quiz show, beating all other contestants.

“I think if I understand IBM’s vision…, it was to really move toward personalized medicine. The ambition was to get to the state where they can target and correlate therapies and drugs to what the patient will respond best to,” Craft said. “I think from a medical research perspective, they are going to get there in 10 or 15 years when we’ve got better, more consistent, real-world data – all things I don’t think Watson has the benefit of today.”

As a result, IBM has failed deliver on the capabilities it marketed to healthcare providers. “They have disappointed clients and they’ve certainly created skepticism around the integrity of their more advanced products,” Craft said.

It’s not the tech, it’s the time

Watson’s AI technology is not the problem, Craft said; it simply hasn’t had enough time or quality data input to become the personalized medicine engine IBM has pitched.

Cynthia Burghard, IDC’s research director for Value-based Healthcare IT Transformation Strategies, said IBM “shot themselves in the foot” by choosing to aim Watson at something as complex as healthcare right out of the gate.

“Part of Watson for Health’s challenges is they were very aggressive with marketing, which is kind of an IBM trait. And, then it came [to] delivering it and they chose oncology, they chose genomics – really tough nuts to crack,” Burghard said.

IBM had hoped to offer Watson as a software product, Burghard said, where oncologists could simply plug in patient data and they would receive recommendations for treatment. “That’s the commercial version of Watson Health they were hoping, but that’s not been realized,” she said.

Instead, IBM has had to work with the hospital clients to ensure Watson functions properly, Burghard explained.

“In order for it to be commercial, IBM shouldn’t be putting their hands on the data. They shouldn’t have analysts in there building models for the clients; that should all be available to the client,” Burghard said.

Another problem, Burghard pointed out, is Watson was trained using data from IBM development partner MSKCC. Because the system was trained using the hospital system’s data, its query results tend to be biased toward that institution’s cancer treatments and is not as inclusive with data from other hospitals, such as the Mayo Clinic or other smaller facilities.

While that may work for simple cancers whose treatments are relatively generic, Burghard said complex cancers are treated differently in various facilities. And, smaller hospitals may not even have access to the same treatment options as their larger, regional counterparts.

Because of its failure to produce the results promised, Burghard said IBM has lost momentum and “there’s such skepticism that unless they have some silver bullet sitting behind the curtain, I think it’s just going to plug along until the stock holders say they’ve had enough.”

Early problems

In 2012, one of the first pilots of Watson for Oncology took place with the M.D. Anderson Cancer Center at the University of Texas. The hospital used IBM’s Watson supercomputer to expedite clinical decision making by matching cancer patients to clinical trials to improve outcomes “worldwide.” At a final cost of $62 million, the cancer center’s Watson-backed Oncology Expert Advisor (OEA) never got off the ground and was halted after an external audit was sought by the university.

The initial scope of OEA system development was for MDS leukemia, but it was expanded in February 2013 to include five additional types of leukemia, then in December 2014 to include lung cancer.

The audit revealed the Watson Oncology system could not integrate with M.D. Anderson Cancer Centers’ EPIC electronic medical record (EMR) system, so internal pilots of the OEA for Leukemia and Lung cancer were conducted using the prior medical records system (ClinicStation).

The Cancer Center and IBM Watson ceased active development in 2015. And IBM ended support for the OEA Pilot System and for the OEA Demo System effective Sept.  1, 2016. The system is not in clinical use and has not been piloted outside of M.D. Anderson, according to the the audit.

IBM Waston Health IDG

Mike Rhodin, then senior vice president of IBM’s Watson Business Group, announcing the commercial availability of Watson Health at the Healthcare Information and Management Systems Society Conference in 2015.

The IBM agreement at the time the project was halted said the system “is not ready for human investigational or clinical use, and its use in the treatment of patients is prohibited” except as needed to test and evaluate the system, according to the University of Texas audit.

When asked by Computerworld why the project failed, M.D. Anderson Cancer Center said via email: “While a variety of approaches have been examined, a final approach using [cognitive computing] to benefit patients has not been determined at this time. MD Anderson is committed to continuing to explore how digital solutions can accelerate the translation of research into advanced cancer care for patients.”

Computerworld also reached out to Memorial Sloan Kettering Cancer Center and the Mayo Clinic, two of IBM’s top development partners on Watson Health who’ve been cited as success stories for training Watson and using it for clinical trial matching.

Begun in 2014, Watson’s job at the Mayo Clinic was to sift through thousands of medical studies and ensure that more patients are accurately and consistently matched with promising clinical trials. (IBM has announced that enrollment rates for breast cancer clinical trials at the Mayo Clinic had increased dramatically.)

A request for comment from the Mayo Clinic on Watson’s effectiveness was not returned. A Mayo Clinic spokesperson said multiple attempts had been made at reaching the physician in charge of the Watson project but were unsuccessful.

A Memorial Sloan Kettering Cancer Center spokesperson referred questions to IBM, stating that IBM receives feedback on Watson for Oncology directly from its customers, and while the hospital trains Watson’s AI with its data, “we do not use it here.”

Another clinic touted early on by IBM is the Highlands Oncology Group (HOG), which participated in a feasibility study of IBM Watson to increase the efficiency and accuracy of the clinical trial matching. Located in Northeast Arkansas, HOG has 15 physicians and 310 staff members working across three sites; the facility’s pilot lasted 16 weeks and used data from 2,620 visits by lung and breast cancer patients.

In an initial pre-screening test, the HOG clinical trial coordinator took 1 hour and 50 minutes to process 90 patients against three breast cancer screenings. Conversely, when the Watson’s clinical trial matching platform was used, that job took 24 minutes. “This represents a significant reduction in time of 86 minutes or 78%,” HOG said in a statement.

Computerworld reached out to HOG about the Watson trial, and asked specifically if there were any problems during the pilot; HOG’s medical director said the clinic had signed a confidentiality agreement with IBM and was not allowed to give out any information.

“So, IBM Watson would be the ones that provide you the concerns and road blocks they’ve run into,” a HOG spokesperson wrote via email.

An IBM buying spree, and what comes next

In 2015, IBM purchased healthcare data analytics-firm Explorys and patient communications company Phytel for an undisclosed amount. In 2016, IBM acquired Truvan Health Analytics for $2.6 billion. Upon completing all three acquisitions, IBM boasted its Watson Health Cloud housed “one of the world’s largest and most diverse collections of health-related data, representing an aggregate of approximately 300 million patient lives acquired from three companies.”

“They all in their own right, before they were acquired, were very successful companies and had good, strong, loyal client bases and were plugging along. I think IBM thought, ‘We should buy these guys and throw in some AI and really take the market by storm,'” Burghard said. “As far as I can tell, that hasn’t happened.”

At least one of those acquisitions, Truvan, was recently cited by IBM’s Kelly as key to moving insurance provider data onto the IBM Watson Health platform now that it’s going to be offered through a hybrid cloud.

In late October, IBM announced plans to seed its new hybrid cloud model for Watson by first moving data from insurance payer systems. For that, Truvan will be key.

“They [Truvan] are very big in the payer space,” Kelly said. “We process payer claims and we have payer records. So, what does it cost for a certain procedure in a state or in a hospital – that is a very rich data set we can apply AI to to dramatically reduce cost.”

Once payer data is moved to the hybrid cloud, the electronic medical records (EMRs) acquired through the Explorys acquisition will follow, Kelly said.

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US asks London court to hand over two alleged hackers

The US’s attempt to have two alleged cyber-criminals extradited from the UK has come before a London court.

The two men are accused of being members of a 36-strong group said to have been behind a dark web forum responsible for more than $530m (£409m) of losses to banks and individuals.

The Infraud Organisation is said to have sold stolen credit cards and IDs.

Taimoor Zaman and Anthony Nnamdi Okeakpu deny the allegations made against them.

The judge presiding over the hearing at Westminster Magistrates’ Court was told that both the defendants were senior members of Infraud, which had operated under the slogan “In fraud we trust.”

The US government’s lawyer said that Mr Zaman had been both the moderator and administrator of the forum. He was said to have used the nickname Scottish.

It was also alleged that he had posted to the site 250 times and had advertised CVV payment card verification numbers among other wares.

‘Moneymafia’ nickname

The barrister said that Mr Zaman had left Italy and come to the UK after being questioned by the authorities there.

He was subsequently arrested on 9 February at a house in Blackburn, Lancashire.

Mr Okeakpu – a full-time student at a London college – is accused of being another of the forum’s administrators, who had gone by the nickname Moneymafia.

The court heard he had been arrested on 14 February at Heathrow on his return from Nigeria.

Various computer equipment was subsequently recovered from his flat.

The hearing continues.

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iPad Pro 11in (2018) review

The is here and it brings with it arguably the tablet’s biggest ever design refresh, along with some new tech. But is it worth the new higher price? Find out in our full review.

Premium Price

For 2018 the iPad Pro is more expensive than before, with prices starting at £769/$799 for the 11in model we’re reviewing here. You can order now from Apple.

You can jump up to the if you want a larger screen but it costs £969/$999. The older 10.5in model from 2017 remains on sale without a price change at a more affordable £619/$649.

We’re talking entry-level prices, of course, so you can spend a lot more money if you need more storage or want to add cellular data. Most users won’t need the latter but you do have to ask yourself if 64GB is enough. After all, this is a device aimed at pros so it’s likely you’ll need to jump to 256GB.

What you also need to factor in is the optional accessories. Normally these wouldn’t matter too much but with the iPad Pro, you won’t get the most out of it without them. First up is the new Apple Pencil (2nd-generation) which is £119/$129 while the Smart Keyboard Folio is £179/$179.

Adding these to the cost of the iPad Pro brings the total to at least £1,067/$1,107, which isn’t far off the price of the .

See below for a full iPad Pro price table:

  iPad Pro 11 (Wi-Fi) iPad Pro 11 (Wi-Fi + cellular)
64GB  £769/$799  £919/$949
256GB  £919/$949  £1069/$1099
512GB  £1119/$1149  £1269/$1299
1TB  £1519/$1549  £1669/$1699

iPad Pro 11in price

Design & Build: The full works

The iPad, in its many forms, has looks pretty much the same since even early releases. However, 2018 is the year of change for the tablet which has received its biggest makeover yet.

Following in the footsteps of the iPhone, the iPad Pro no longer has a physical home button. This creates various pros and cons.

One reason is to provide a larger screen, so you get 11in here in the same sized device at the older model. The larger 12.9in model stays the same but the body is smaller. Reduced bezels means there’s no room for the iconic Home button.

This means you’ll have to forget about Touch ID and get used to Face ID, unless you stick to old school security methods. You’ll also need to use iPhone X-like gestures to navigate since you can’t hit the Home button to, well, return home.

If you’ve been using any iPhone X then these changes won’t feel particularly dramatic and even if you haven’t, the feeling of alienation will quickly subside after a few days of learning the new system. We’ll talk about the new gestures and Face ID in more depth later.

iPad Pro 11in design

Back to the design and the iPad Pro is simply stunning with its new look. The previous generation instantly seems dated in comparison, namely due to the new display with its rounded corners and the screen-to-body ratio. Bezels aren’t overly small but this actually gives you a little bit of room to hold the tablet without touching the screen accidentally. We’d rather this than the iPad get a notch.

The aluminium chassis now has a square edge, similar to old iPhones like the 5S. This might seem odd but because the iPad Pro is so thin at just 5.9mm it doesn’t seem dated and we quite like it. It’s effectively the same weight as the iPad Pro 10.5 at 468g.

Other design elements to be aware of include the camera sticking out a little, the Smart Connector being moved to the back and a big change from Lightning to USB-C for the port. There’s also a magnetic connector on the side which is for the new Apple Pencil (more details on that later).

Specs & Features: Power to the people

A new iPad Pro is never just going to be a design overhaul so let’s look at what new spec upgrades and features have arrived for 2018, whether you’re thinking about upgrading from an older model or getting your first one.

Here’s an overview of the specs:

  • A12X Bionic processor, Neural Engine, M12 coprocessor
  • 64/256/512GB/1TB of storage
  • 11in (2388×1668 at 264ppi) LED ‘Liquid Retina’ screen, True Tone, ProMotion
  • 12Mp rear-facing camera, f/1,8, flash, 4K video, slow-mo at 240fps
  • 7Mp front-facing camera, 1080p video, ‘Retina Flash’ feature, Portrait Mode, Animoji
  • Four-speaker audio
  • Face ID facial recognition
  • 802.11ac Wi-Fi, Bluetooth 5.0
  • nano-Sim/eSIM
  • USB-C connector, no headphone port
  • 247.6 x 178.5 x 5.9mm; 468g

What is Liquid Retina anyway?

Apart from the new screen size of 11in, up from 10.5in, there’s a new tech in town which Apple calls Liquid Retina. This was first introduced on the and essentially means it’s LCD and not OLED, not that any iPad has used the latter before.

Apple says it’s to allow the screen to “follow the curves of the device, while a new backlight design allows the display to extend into the corners.”

Panel technology specifics aside, the display is extremely bright, crisp (the usual 264ppi density) and colourful as you would expect. You get features like TrueTone and ProMotion so it’s responsive in more ways than one.

iPad Pro 11in vs 12.9

Gestures

Possibly more important than the specs of the screen are the ways you’ll now use it considering there’s no Home button. As we said earlier, iPhone X-series users will find it a breeze but here’s the deal if you’re new to this era.

Swiping up from the bottom of the screen will do various things depending how far you swipe. You can go back home, summon the Dock or view you’re open apps. You’ll also need to swipe down from the top of the screen on different sides to access notifications or the Control Centre.

Even if this is totally new for you, it won’t take long to get accustomed and you’ll get a short tutorial during setup. if you’d like a little more depth, here’s .

Face ID

With new gestures also comes Face ID for the first time on an iPad; essentially using the front facing TrueDepth camera to log in rather than your fingerprint. This is easy to set up but has a few quirks in use.

Considering an iPad is used in a very different way to an iPhone, Apple’s engineers have had to put a lot of work into making Face ID functional at a greater distance and in different orientations.

It works well a lot of the time but it’s not as reliable when compared to using it on an iPhone. For starters, holding the iPad Pro in landscape is likely to result in your hand covering the camera. You’ll be told but it’s still annoying.

Holding the tablet in portrait but upside down means you’ll be prompted to look down at the camera to use Face ID. Sat in the new Smart Keyboard Folio case we found we were too far away despite sitting around half a meter from the camera.

You also can’t use it if the iPad is flat on a desk, like the iPhone but it’s more effort to pick it up to log in so a passcode is easier here.

iPad Pro 11in Apple Pencil 2

Apple Pencil 

This is an optional accessory but it’s arguably one of the biggest upgrades that comes to the iPad Pro.

The ridiculous Lightning connector on the end covered by a cap you probably lost are gone, replaced with what appears to be nothing. The now attaches to the side of the iPad Pro with magnets and also charges this way, although the tech being used is undisclosed.

It’s a huge improvement and we like the new matt finish and the flat edge not only helps it fit the side, but makes it more ergonomic in the hand. Furthermore, there’s a new double tap feature so you can switch between tools or various things depending on the app you’re using (if the developer has enabled it).

Depending on your personal usage, you might find the Apple Pencil a huge boon. Our only really complaint is that you can’t use it for the new gestures required for navigation, or even to tap on the icons in the top corners to open things like the Control Centre.

Note: The does not work with the iPad Pro 2018, and the 2nd-gen isn’t compatible with any other iPads.

The storm has passed

If you’ve become familiar to the Lightning port, then it’s time to learn about USB-C (version 3.1 gen 2). Although it seemed an unlikely change to make, Apple has made with switch, with professionals like photographers in mind.

While it means you can connect the iPad Pro to various devices – cameras, monitors, keyboards and even musical instruments – it doesn’t simply mean it will work with any USB-C device. You can’t for example, just plug in a hard drive and expect to use it like normal. But you can import images with an SD card reader.

iPad Pro 11in USB-C

You can also use the USB-C port for headphones, but there’s no adapter in the box to regular 3.5mm and non-Apple adapters may not work.

There are a range of USB-C adapters you can buy including to Thunderbolt 3, USB-A and a digital AV multiport adapter.

A really cool feature is that you can use the iPad Pro as a power bank with . So if your phone or other gadget runs out of power then you can charge them up wherever you are. It’s not restricted to Apple devices, either; you’ll just need the right cable.

Smart Keyboard Folio

The other optional, but semi-necessary, accessory is the keyboard case. It’s expensive but you’ll need one if you want a laptop-like experience.

This time around it’s a full folio case so covers the front and the back of the iPad. There’s more protection then, but it adds thickness and weight. If you’re buying a high-spec model and will need the keyboard, then you might want to consider whether the MacBook Air is a better purchase.

We found the case is good quality and fits, as you would expect, perfectly. Typing is a surprisingly nice experience, although can take a bit of getting used to. Our main complaint is only having two viewing angles to choose from.

Top tip: Press and hold the command key to see what shortcuts are available at any given moment.

iPad Pro 11in Smart Keyboard Folio

The engine room

We’d normally talk about core specs earlier in a review but other changes are more impactful. The headlines here are the new processor and an optional 1TB of storage.

With most new Apple products comes with a new chip, and the iPad Pros get the A12X Bionic which is dubbed the ‘smartest and most powerful chip ever’, naturally. It’s an octa-core processor with a seven-core GPU. Apple says it’s two times faster than the A10X inside the 2017 iPad Pro.

The other big news is that there are now four storage capacities. The lowest at 64GB probably won’t be enough for most professionals so you’ll need to jump to 256GB or 512GB. There’s even a 1TB option for the first time which is a lot of storage should you have the cash to splash.

That top-end storage also comes with more memory – 6GB of RAM instead of 4GB. This is model we’re testing here in the following benchmarks.

Battery life

Although specs change, Apple makes the same usual claims about battery life. That’s up to 10 hours of browsing the web, watching video or listening to music over Wi-Fi. You can take an hour off for using cellular data.

In our Geekbench battery test, the iPad Pro 11in lasted a very respectable nine hours and 32 minutes. The iPad Pro 12.9 has a large battery so can go around an hour longer. These are both slightly behind rivals like the Surface Go, which is turn is miles off the excellent Snapdragon Windows devices that can last in excess of 20 hours looping video.

Although there’s a change to USB-C for charging, there’s nothing in the way of fast charging. The iPad Pro 11 will reach 22 percent with a 30 minute charge starting from 0 using the supplied 18W charger. It will then take a good few hours to reach 100 percent.

If you happen to have a MacBook Pro charger, then its 87W adapter will do a better job. We’ve tested it with other non-Apple chargers and work, which is handy if you need to borrow a charger.

iPad Pro 11in speakers

The best of the rest

That’s the main elements of the iPad Pro 11in reviewed, but there are a few other elements left to talk about before we summarise.

As usual, there’s a 12Mp rear camera which is decent should you need to do tablet photography or AR within some apps – optical image stabilisation is gone, though. The front 7Mp TrueDepth camera isn’t just for Face ID, you can use it for video calls or selfies and it now has Portrait mode as well as Animoji or Memoji.

Not having a headphone jack is a little annoying, but when it comes to built-in audio there are still four speakers despite the iPad Pro being so thin. A redesign was in order and they still sound excellent, with audio being directed appropriately depending on orientation.

Should you need cellular connectivity, the iPad Pro has both a Nano-SIM card slot and an eSIM. The latter means you can simply buy a data package whenever you need it from within iOS 12 which is a neat idea.

iOS 12 is the last thing to mention and there’s not much to say – skip back up if you missed the section on new gestures. Key new features include Shortcuts and Group FaceTime but read our full for a more in-depth look at the OS.

Verdict

There’s no doubt that the iPad Pro for 2018 is a stunning device in various ways. That includes the price which is even higher than last year, with the older model still on sale at the same price.

It brings a lot of change with it that’s mostly positive. We love the new design with it svelte shape and impressive screen-to-body ratio making older devices look instantly dated. Even if you’re new to the gesture era with no Home button, you’ll quickly get used to it.

Specs and performance are excellent across the board. Not everyone will like the change to USB-C, but it has some really useful benefits including reverse charging and being able to easily attach a monitor.

The question, as is often the case, is whether you can afford the tablet. For professionals, 64GB probably isn’t enough and you really need the Apple Pencil and Smart Keyboard Folio to make the most of the iPad Pro.

Add all this up, coming to over a grand, and you might be better off with a different Apple product – perhaps a MacBook, iMac or simply a cheaper iPad.

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Oracle ramps up UK AI investment

Oracle has announced a major expansion of its AI team in the UK.

The computing giant has said it will look to double the size of the artificial intelligence unit based in Reading as part of a significant new investment in the UK.

The company says it will look to take advantage of the strong local talent pool in the Berkshire region as it looks to bring on board highly skilled data scientists and architects.

Oracle UK AI

“Our expansion in the UK reflects the region’s strong technology talent,” said Oracle CEO Safra Catz. “The global AI development hub in Reading accelerates innovation and helps customers take advantage of these critical emerging technologies by making them pervasive throughout our cloud offerings.”

Oracle currently provides a number of major UK organisations with AI tools and platforms, including working with the NHS to help identify nearly £600m of savings, and a major global project to help conserve declining honey bee populations worldwide.

UK Government Digital Secretary Jeremy Wright said: “We are already Europe’s leading tech hub, with global firms and thriving startups choosing the UK as the place to grow their business and create high-skilled jobs.

“I’m pleased that Oracle recognises our unique combination of talent, business environment and entrepreneurial spirit and is expanding its development hub here.

“We are a world leader in artificial intelligence and our modern Industrial Strategy puts pioneering technologies at the heart of our plans to build a Britain fit for the future.”

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HolaVPN Plus

Buy a VPN service and you’ll probably expect access to some carefully managed network of high-powered servers, smartly linked via highly secure protocols to block all unauthorized access to your traffic.

Hola isn’t like that at all.

The Israeli company describes its offering as a “community powered (Peer-to-Peer) VPN”. You’ll get to choose a destination country from a list of 33 options, but your traffic is routed through other user’s computers, rather than Hola’s own network. 

This gives all kinds of scope for performance issues, but there are some possible benefits. For example, as your traffic will always be taking different routes, depending on the available systems, it should make it more difficult for the service to be detected and blocked.

Hola’s browser extensions are entirely free for non-commercial use, too, with no bandwidth or data caps, which isn’t something you’ll get elsewhere.

One obvious concern about the free edition is that although you get to use the bandwidth of other Hola nodes, they can also use yours. But Hola points out that its demands are low, with the average daily traffic being “less than a 20 second YouTube clip”.

Additionally, Hola only uses a system as a peer if it’s completely idle and not running on battery power, ensuring it shouldn’t make any noticeable difference to the operation of your device.

There’s still scope for problems with Hola Free. If your system becomes the exit node for another Hola user who’s hacking, sending spam or downloading something illegal, for instance, your IP address may be recorded as the offender.

Uncomfortable with that? Then you might want to upgrade to Hola VPN Plus (the product formerly known as Hola Premium.) The service supports Windows, Mac, iOS and Android devices, and can be set up to run on routers, gaming consoles, smart TVs and more. VPN Plus allows you to connect up to ten of these devices simultaneously, and as you’re a paying customer, no-one else will be able to use your bandwidth.

Plans

Plans and pricing

Hola VPN Plus is available in four subscription lengths: monthly, yearly, two years and three years.

The monthly plan is more expensive than most at a chunky $11.95 (£9.19).

Pay for a year up-front, though, and this drops to $6.99 (£5.38). The two-year plan costs $3.99 (£3.07), and if you’re confident enough to take the three-year option, this falls even further to $2.99 (£2.30).

Although this is cheaper than most of the competition, there are one or two providers around who offer even better deals. Private Internet Access asks just $2.91 (£2.24) for its two-year plan, for instance, and that gets you a full-strength VPN with a real network behind it, rather than Hola’s more basic user-powered system.

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Privacy and logging

The Hola website sells the service largely on giving you “the freedom to browse the web without censorship”, the ability to access websites you wouldn’t be able to view normally. This automatically gives you a little extra privacy, by replacing your IP address, but you don’t get very much more.

While other VPNs boast about the industrial-strength encryption used to protect your connection, for instance, Hola keeps very quiet. Here’s a vague sentence from its FAQ, for instance:

“Depending on the proxy rule you choose, Hola will also encrypt some or all of your traffic, making you even more secure from outside sniffing.”

It might encrypt ‘some’ traffic? So, what type of encryption is used? There’s maybe a clue as to Hola’s privacy level in its Windows 10 manual setup page, where the website recommends you connect with PPTP, such an old and insecure protocol that most VPNs don’t support it at all.

Logging is another common privacy concern. Most VPNs route your traffic through their own servers and network, providing at least the possibility that they can log what you’re doing. Hola’s model of routing data through its users might seem a better way to protect your privacy, but it’s not quite that simple.

Here’s an interesting section from Hola’s security and privacy FAQ.

“Hola regularly monitors the consumer network for… misuse or security breaches… architecture modifications allow Hola to see the origin of each request, thus if a cyber criminal were to use the Hola network, [his] information may be passed on to the authorities… Some VPN networks don’t see both ends of the connection, and are therefore much more attractive for these uses.”

The company is pointing out that it can monitor activity on the network in a way that isn’t always possible with regular VPNs.

Hola’s privacy policy further reveals that the company collects a staggering amount of information about your activities while using the service.

Just about every other VPN in the world claims not to log your browsing history, for instance, but not Hola. The policy explains that it may log your “browser type, web pages you visit, time spent on those pages, access times and dates.” So that’ll be just about everything, then.

Hola keeps all the usual personal information you provide during signup, too: IP address, name, email address, payment details, and more. And if you sign up with Facebook or some other third-party account, it also gets public profile data such as your home town, birth date, friends list and so on.

If you’re just using Hola to access geoblocked YouTube clips, then having a record of this stored somewhere might not matter very much. But if anonymity is your top priority then Hola probably isn’t the service for you.

Apps

Apps

Hola’s Chromium-based Windows app opened with a simple location picker, allowing us to connect to the US, the UK, or the full list of 33 countries. There’s no information on server load or ping times, and no Favorites system.

The app doesn’t use desktop notifications to tell you when you’ve connected or disconnected. The system tray icon updates to show the flag of your current connection, though, and if you open the app window you’re also able to view your new IP address.

If you’re hoping for any smart configuration options, you’ll be quickly disappointed. There’s no automatic connection feature, no control over protocols, nothing at all.

This total absence of features does at least make HolaVPN Plus easy to use. It also delivered on its basic functions, assigning us a new IP address and routing all our system traffic through its own connection.

Mobile Apps

The mobile apps work a little differently. Android’s Hola VPN Proxy Plus acts as a launcher for your installed apps, and allows you to specify the location you’d like them to use. You could launch Chrome with a US location, for instance, optionally changing your mobile device GPS location to match.

There are no other bonus extras or features of any kind, though. Hola’s apps deliver the very basics, but that’s about it.

Performance

Performance

Hola’s user-based traffic routing means you could run into all kinds of performance issues, but that doesn’t mean it’s always slow. We checked the download speeds of our nearest UK location with SpeedTest and Fast.com, and the 58-62Mbps results were better than some regular VPNs. (Keep in mind that Hola isn’t applying the same industrial-strength encryption as most other VPNs, though, so that automatically gives it a speed advantage.)

European results weren’t exactly consistent – France alone gave us anything from 35-60Mbps – but even the slowest speeds were good enough for most situations.

Connecting to the US saw our top speed drop to around 40Mbps, while the lowest figure we recorded was a miserable 9Mbps. Average performance was closer to the high end of the range than the bottom, though, and we were able to stream HD video without interruptions.

The story stayed much the same as we headed further afield, with for instance Mexico averaging 14Mbps and Singapore giving us 12Mbps. It can’t compete with the top VPNs, but if you’re only after basic browsing or video streaming, there’s enough speed here to get by.

Netflix

Netflix

It’s not the fastest VPN, or the most feature-packed, or privacy-conscious, but Hola does at least promise it allows you to ‘access any website.’ Is that really true, though?

We logged into the UK server, tried accessing BBC iPlayer, and, sure enough, the service failed to spot what we were doing and allowed us to stream content.

The US server was just as effective, giving us instant access to US-only Netflix and YouTube content.

The website claims it can give you access to many other popular streaming, news, social media and other websites, too, even if they’re blocked in your current location. These include everything from MTV and Hulu to Pandora and PirateBay (the full list is here.)

Support

Support

Hola’s support site is probably the simplest we’ve seen from any VPN provider, effectively a very long web page with a tree-based navigator in a left-hand sidebar.

The company somehow still manages to squeeze in more topics and answers than you would expect, but they’re generally very basic and lacking in depth. The advice they gave was sometimes a little odd, too, for example telling Windows users to launch Task Manager by clicking Start > Control Panel > System and Security > Administrative Tools > System Configuration > Startup > Task Manager. (Pressing Ctrl+Left Shift+Esc or right-clicking the taskbar and choosing Task Manager would be considerably easier.)

If you can’t find the answers you need in the FAQ, the Premium Support page gives you a form you can fill in to ask for help, or you can send a message via email. This can’t compete with the live chat you’ll get from top providers like ExpressVPN, but that’s perhaps where Hola’s lack of functionality wins out: with so few features, there’s really very little to go wrong.

Final verdict

If you’re looking for a reliable way to unblock websites, Hola’s free account is hard to beat. But the commercial service can’t do much else, has minimal encryption and lots of logging, and you can get some quality full-strength VPNs for a very similar price.

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Nest Learning Thermostat vs Nest Thermostat E review

Nest manufactures a range of smart home products, but it made its name with its original ‘Learning Thermostat’. For years you didn’t get much of a choice when buying a Nest thermostat – you simply bought the latest model they’d made – but now the company has introduced the Thermostat E, and for the first time buyers have a choice of Nest thermostats.

Whether you’re looking to buy your first Nest, or are debating whether you should swap your 3rd gen Nest for the newer E, here’s how the two smart heating systems stack up.

For a more in-depth assessment of each, make sure to read our reviews of the Nest Thermostat E and the 3rd gen Learning Thermostat, or take a look at our smart heating chart to find out about the best rival systems.

Price and availability

Comparing the prices of the two models is surprisingly tricky, because beyond the actual cost of the thermostat you also have to factor in potential installation costs – and to make things even more confusing, the US models – and thus their pricing – are actually slightly different to the UK’s, owing to differences in common central heating systems. 

Let’s start with the UK. Here, the . That makes the E cheaper – but not by much.

Still, in the UK you’ve also got to factor in installation costs: Nest recommends a professional installation for the 3rd gen, but describes the E as ‘easy to install yourself’, meaning you could save on expert installation – priced at £120 on Amazon right now. We’re not convinced it’s that simple though – installation of the two devices isn’t as dissimilar as Nest would have you believe, negating the savings from the E.

Things are simpler in the US at least. There the  – enough of a price difference that the E inarguably represents a major saving. Both are very similar to install, so neither has more of a need for professional help than the other, so the decision will mostly come down to whether the 3rd gen’s extra features are worth that $80 difference.

Compatibility

Depending on your home heating system, you may not have a choice to make anyway: after all, if only one of the two Nest models is compatible with your boiler, then you’ll be stuck with that one.

The good news is, both Nests claim to be compatible with most systems. The UK advice is that both ‘work with most central heating systems’, while the US is slightly more specific: the E ‘works with 85% of 24V heating and cooling systems’, while the 3rd gen is compatible with 95% of those systems.

Either way, it pays to be safe, so head to the and use its compatibility checker to be certain which thermostat you can use.

Design and build

While both Nests look pretty similar on the surface, there are actually some major differences – and, once again, a confusing divide between the UK and US models.

The 3rd gen Learning Thermostat is essentially the same no matter where you buy it. It’s a round circular device with an LED display which you mount onto the wall in place of your existing thermostat. The metallic finish is available in a range of colours: white, black, copper, and stainless steel in the UK; and all of those plus mirror black, polished steel, and brass in the US.

The colour display will tell you the current temperature in your home, along with the thermostat’s target temperature and handy info like how long it will take for your home to heat up to get there. Round the outside of the body is a dial which you can rotate to adjust the temperature – making a surprisingly satisfying clicking sound that’s actually produced by a speaker, rather than anything mechanical.

The Thermostat E has a lot of similarities, and a few big differences – especially in the UK. First up, here’s what the same: it’s an almost identical round design with a colour display in the centre, and an exterior dial that you rotate. 

In the US, you’ll mount this on the wall, just as you would with the Learning Thermostat – which is why installation is essentially identical. In the UK it’s a little different, as what you install on the wall is actually a grey fabric-covered disc called the Heat Link E, and the thermostat itself sits elsewhere in your home, mounted on a small stand.

In either country, the thermostat has a few other aesthetic differences. It’s only available in white, and has a matt polycarbonate finish, rather than metallic. The display is also different: it’s lower resolution (though that hardly matters) and comes with a frosted finish, which helps it blend into the walls a little more, rather than glaring out brightly. It’s a very clever design touch that for us gives the E a big edge on the regular Nest.

Installation

If you’re in the US, you can mostly ignore this section. Installation of either Nest device is almost identical, and quick enough to do at home so long as you’re comfortable with a screwdriver and a bit of re-wiring. You should’t need professional help to install either – though it is of course available if you’re a total DIY-phobe.

Once again, in the UK it’s a little trickier. The Thermostat E installation is roughly similar to the two US models: the bulk of the work consists of unscrewing your old thermostat from the wall, identifying and disconnecting the wires, and re-wiring them appropriately into the Heat Link E, which you then mount and wirelessly connect to the thermostat itself. It takes an hour or so to install, and is easy enough – again, assuming you’re happy with a screwdriver and learning how to read some electrical diagrams.

The regular Nest is a trickier installation job in the UK, which is why Nest recommends professional installation – but in all honesty it mostly requires the same skills as the E. You’ll need to connect a Heat Link up to your boiler, in addition to replacing your thermostat, but once again this mostly just involves unscrewing some bits and moving some wires. The voltages can be higher, but as long as you switch the power off before you begin, this shouldn’t really be all that much harder than installing the Thermostat E.

It really comes down to this: if you’re totally terrified of DIY, then you’ll want to pay for professional installation of either model. If you’re comfortable with it, you’ll probably be fine installing either of them yourself. It’s going to be a very small subset of people who can set up the E but find the regular model too much, and in the UK that’s the only way the E looks like a substantially better option.

Features

So what are the differences between the two models when it comes to features?

Um, not very much really, which is the biggest argument in favour of the cheaper model, especially in the US. Both thermostats connect to your phone and/or smart assistant to let you control the heating (and cooling in the States), with the ability to set schedules, learn from your behaviour, and adjust based on whether you’re at home or not.

The main feature difference is Farsight, which allows the tech to spot you across the room and activate to show the time, weather, and temperature. The E misses out on this – and its screen won’t tell you the time or weather – but it will still activate when you walk past the thermostat, which is almost as good. Farsight is the definition of a ‘nice-to-have’, and it’s hard to imagine anyone deciding it’s worth $80.

There’s another difference in the UK though: here the regular Nest is capable of controlling your hot water supply, while the E isn’t. That’s a potentially significant difference for some users, and could well be enough to justify the pricier model, even if it brings with it the cost of installation.

Is the Thermostat E an upgrade?

Luckily this one’s easy: no. 

The E isn’t a lot worse than the regular Learning Thermostat – as we’ve said, it’s only missing Farsight, and hot water control in the UK – but equally it isn’t really any better. If you already have a 3rd gen Nest device you won’t see any appreciable benefit from switching to the E unless you really love that frosted display.

Which Nest should you buy?

Which Nest you should buy depends a lot on where you are. In the US, the E is almost a no-brainer: it’s $80 cheaper, offers almost exactly the same features, and takes the same effort to install. The only reasons to prefer the 3rd gen are the Farsight display and potentially the colour options (though actually we prefer the finish on the E). Otherwise, the E is essentially the same thing for a lot less money.

In the UK it’s much trickier. The devices themselves are almost the same price, so the only saving comes from skipping professional installation costs. As we’ve argued above, it’s not clear that the E really is substantially easier to install though, and we suspect that most of the people who’d want to pay for installation with the 3rd gen would also opt to pay for it with the E.

At that point you’re only saving £20, and the option to control your hot water alone is worth that much, making the 3rd gen a better bet unless you’re a huge fan of the E’s frosted finish.

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